Everything you need in one app, for all your locations
One price covers the menu, the orders and the kitchen, on the phones and tablets you already own, and every address after the first is $9.99 a month.
How many locations do you run?
Menu
Your menu, at your own address.
$9.99
/mo
Your menu at yourname.chitrail.com
QR codes for every table
Change prices and mark items sold out instantly
Photos, allergens, dietary tags
Pick your look from our templates
Email support, answered within a business day by the people who built it
Ask for a feature and we build it — new versions most weeks, at the same price
Table ordering, the kitchen, the floor, the numbers and more than one location come with Service
Service
Take the orders, run the floor, count the night.
$39.99
/mo
Set up for 1 location
Everything in Menu
Guests order from their table, with notes and allergens
Kitchen display on any tablet or TV
Call-waiter and check requests, each with a clock on it
The floor: who is sitting, what they owe, move a party, print the check
Bookings on the same floor plan, with no second subscription
Your team by name: what each one took, what it made, how long people waited
Revenue, busy hours, best sellers and busiest tables — with a CSV of the lot
More than one location: one menu across all of them, each with its own prices, hours and takings
Managers and staff sign in with what they need and nothing else
The whole panel on your phone, from the kitchen or the sofa
Priority support, answered the same day by the people who built it
Send us your menu and we will type it in for you
Ask for a feature and we build it — new versions most weeks, at the same price
Custom
Running a group, or want it built around how you work?
Let’s talk
Everything in Service
A group of locations on one bill, priced as one
Tell us what your floor needs and we build it into the panel
Your menu, your tables and your staff set up before you open
One person who knows your setup by name, on your phone
Priced once we know what you need
Plans renew on their own, monthly or yearly, at the price you signed up for. Cancel any time in the panel; your menu stays up to the end of the period you have paid for.
About billing
I have more than one place. Does that work?
Yes, on Service. You keep one menu and one design across every location, and each one sets its own prices, hours, tables and staff. The numbers come per location and side by side. Each location after the first is $9.99 a month on yearly, $19.99 month to month.
What is the difference between Menu and Service?
Menu publishes your menu with QR codes for every table. Service adds table ordering, the kitchen display, the floor map, the numbers, staff sign-in, more than one location, same-day support, and we will type your first menu in for you.
Do you take a cut of what my guests spend?
No. You pay one flat price a month or a year, and what a guest spends at your register stays there.
Why is this so much cheaper than the others?
Because we sell you one thing. Most systems for this cost $50 to $150 a month for one place, and the money is in what comes with them: their tablets, their card reader taking a cut of every payment, a person to come and set it up. We sell none of that. You use the tablets you own, your register keeps the money, and you set it up yourself in an afternoon.
Will it renew without telling me?
Your plan renews on its own, monthly or yearly, at the price you signed up for. The renewal date sits in the panel next to your card, and you can cancel there in two clicks.
Am I locked into a contract?
No. Cancel whenever you like. Everything you built stays in your account, and your menu stays up until the end of the period you already paid for.
Is yearly just a way to lock me in?
It is a discount you can walk away from. Menu is $119.88 a year against $239.88 paid monthly; Service is $479.88 against $839.88. Past about six months yearly is cheaper, and cancelling still leaves your menu up to the end of the period.
If a payment fails, does my menu go down?
No. Your menu and your orders keep working while you update the card, and the panel tells you what happened. Nothing goes dark in the middle of service.
If I get stuck, do I get a person or a robot?
A person, every time — one of the people who built it, answering from our own inbox. Menu gets an answer within a business day, Service the same day. Ask as often as you like; the same person stays with you through the thread.